Case study:By bundling everything together in one bill, it’s really helped to reduce my operational costs and save invaluable time.
Caitlin Moffatt
Caitlin Moffatt Design
Caitlin Moffatt runs her own graphic design and illustration business, Caitlin Moffatt Design, based in Kingston Beach, Tasmania.
“When Kingston got the NBN, iiNet was so helpful and provided all the information I needed to make the decision to sign on for the NBN Bundle. By bundling everything together in one bill, it’s really helped to reduce my operational costs and save invaluable time.”
She has designed websites, magazines and other publications for clients in Tasmania and interstate, with her work appearing in Bunnings Warehouse catalogues, the Australian Doctor Magazine, Fremantle Art Centre Press, Tasmanian Bride and the University of Tasmania’s Alumni magazine.
With every project Caitlin works on, her goal is to design quality material that fits the client brief in a clean, creative and innovative way.
Caitlin’s inspirational design, colourful graphics and attention to detail stem from her previous career in newspaper publishing. As a freelance graphic designer, Caitlin runs a variety of applications simultaneously on her desktop Mac – you won’t find her without Adobe CS6, InDesign, Photoshop, Illustrator, Bridge and Acrobat all open at the same time with email running in the background.
“If I do have a problem, iiNet customer service always rings me back, a much better alternative to listening to dreadful on-hold music for hours! I would suggest iiNet to anyone looking for a value-for-money package with excellent customer service.”
Caitlin has been an iiNet customer for ten years since she was living in Fremantle, Western Australia. She was struggling to maintain a good Internet connection from a non-iiNet provider and her IT company at the time suggested trying out iiNet’s small business packages. Once she switched, there was no going back – even when she moved to Tasmania.
Caitlin now uses iiNet’s NBN services to keep her programs running smoothly – bundling all her Internet and phone services together in one bill means increased cost savings, less hassle and easy payment.
“When Kingston got the NBN, iiNet was so helpful and provided the information I needed to make the decision to sign on for the NBN Bundle. By bundling everything together, it’s really helped to reduce my operational costs. I now get one bill for the NBN connection, VoIP, web hosting, Hosted Exchange and mobile phone plan – pretty much all I need to run my business,” explains Caitlin.
“Other providers have since knocked on my door to try and sell me a better NBN deal but really couldn’t match what iiNet offered in terms of cost and service. What’s more, the customer service staff have no problems in letting me know how I can reduce my costs or make the most of my existing products.”
“If I do have a problem, iiNet customer service always rings me back, a much better alternative to listening to dreadful on-hold music for hours! I would suggest iiNet to anyone looking for a value-for-money package with excellent customer service.”