Case study:iiNet’s Business Connect (IBC) is critical to the way we operate as it helps ensure constant connectivity for all our offices and sites across the country
Lauren Dimas
Services for Youth Council
SYC is a not-for-profit organisation centred on employment, training and youth services. Each year, SYC helps more than 46,000 people improve their wellbeing, learning, work and home situations.
With more than 540 employees and 30 sites across South Australia, Victoria, New South Wales and Queensland, SYC requires a dependable and reliable connection to communicate between sites.
As a national organisation, SYC was looking for a technology partner able to meet their national footprint and the flexibility to scale operations in the future.
Previous operational challenges included a lack of scalability and insufficient access to systems and information from SYC’s central data centre across their network.
“We’ve been a customer for more than nine years and know that we can depend on iiNet to deliver a strong, dependable network combined with close account management” said Lauren.
With multiple sites across Australia, SYC needed a high performing private IP network with sophisticated security features.
“iiNet’s Business Connect (IBC) is critical to the way we operate as it helps ensure constant connectivity for all our offices and sites across the country,” said Lauren Dimas, Head of Partnerships at SYC.
“We’ve been a customer for more than nine years and know that we can depend on iiNet to deliver a strong, dependable network combined with close account management. iiNet’s infrastructure delivery has been essential in our shift from local networks to a cloud-based technology, and we can rest easy knowing that iiNet understands our business.”
In addition, iiNet Business is the major partner of HYPA Works, SYC’s youth employment hub, which aims to help young people get into the workforce. iiNet provides mobile devices, 4G connectivity and helpdesk support to the youth hub.
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