Case study:iiNet’s Business Bundle really suits our business needs and it’s integral to what we do every second of every day.
Scot Griffin
Workhouse Advertising
“The upload booster in particular has been a huge benefit and time saver whenever we upload large files online, send TV or radio campaigns between our production houses, and transfer high-resolution artwork to suppliers.”
Workhouse Advertising is a full-service advertising agency working across print, press, television, radio and digital mediums.
With more than thirty years of experience, Workhouse works with clients in different industries, from housing and land to online retail and hospitality providing services such as web design, digital and search marketing, as well as traditional advertising and design.
Since starting as a three-person agency in 1981, Workhouse has come a long way with a team of 25 creative employees with a focus on making their clients’ businesses famous.
“We rely on technology to get our work done, from sending emails and doing research online through to uploading large files online and maintaining websites.”
When Director Scot Griffin was searching for an internet service provider, he wanted a reliable and efficient service that would enable staff to get more done in less time.
“We rely on technology to get our work done, from sending emails and doing research online through to uploading large files online and maintaining websites,” said Scot.
Workhouse Advertising needed a high speed connection backed by reliable customer service to address their IT needs.
During periods of high business activity, our previous service couldn’t handle the bandwidth required for our upstream data, impacting our ability to deliver a timely service to our clients.
“When you spend your whole day working to tight deadlines, this efficiency is invaluable – so we certainly look to iiNet to provide a rock solid solution with minimal issues”
After some research, Workhouse Advertising signed up to iiNet’s Business Bundle with broadband, upload booster and included local and standard national calls.
“iiNet’s Business Bundle really suits our business needs and it’s integral to what we do every second of every day. The upload booster in particular has been a huge benefit and time saver whenever we upload large files online, send TV or radio campaigns between our production houses, and transfer high-resolution artwork to suppliers” said Scot.
The business also relies on iiNet’s fast internet connection to liaise with clients via email and to update websites with minimum delay.
In a fast paced advertising world, businesses constantly have to work to tight deadlines under high pressure and Workhouse is no exception.
“When our business is running smoothly, our team is more efficient and the entire advertising process is seamless. And when you spend your whole day working to tight deadlines, this efficiency is invaluable – so we certainly look to iiNet to provide a rock solid solution with minimal issues,” added Scot.
A great service means Workhouse can worry less about their IT and concentrate on their core business. If there is a problem, they expect it to be solved quickly and with minimal disruption to their business – that’s why exceptional customer service is as equally important to them as great service.
“This means we can focus on growing our business without worrying that the technical side of our business will cause us issue or embarrassment. A reliable business partner like iiNet has been an integral part of our growth platform.”
“If we need help, we usually need it immediately. With that in mind, exceptional customer service is important to us. So, with the communications industry being increasingly commoditised, it's nice to be with a provider that connects you to real support staff,” said Scot.