Critical Information Summaries

Our Critical Information Summary archive includes information for our current products & services, as well as historical information dating back to 1 September 2012.

If you are a Westnet customer migrating to iiNet, please note that your Westnet ‘Unlimited’ plan is known as an iiNet ‘Liimitless’ plan.

Residential

Mobile

SIM Only Mobile Plans

SIM Only Mobile Plans (no longer sold)

Mobile Broadband (no longer sold)

Internet

Broadband

5G Home Broadband

Fibre to the Home (FTTH)

Home Wireless Broadband

ULTRA Cable

ULTRA FTTB

ULTRA VDSL2

Cable HFC (no longer sold)

Dialup (no longer sold)

Naked (no longer sold)

Off-Net ADSL (no longer sold)

On-Net ADSL (no longer sold)

VDSL2 (no longer sold)

WiMAX (no longer sold)

NBN®

Change Affecting Legacy NBN100/40 Residential Customers

NBN® Fibre

NBN™ Seniors

NBN™ Fixed Wireless

NBN™ Satellite (no longer sold)

Phone

Other

Business

Mobile

SIM Only Mobile Plans

SIM Only Mobile Plans (no longer sold)

Fleet Mobile (no longer sold)

Mobile Broadband (no longer sold)

Internet

Broadband

Business Cable

Business Fibre

Fibre250/Fibre400/Fibre1000

VDSL2

Bonded DSL (no longer sold)

Naked (no longer sold)

Off-Net ADSL2 Broadband (no longer sold)

On-Net ADSL2 Broadband (no longer sold)

On-Net ADSL2 Broadband with WiFi (no longer sold)

NBN®

Phone

Other

Business TransACT (no longer sold)