Change to Fetch services
As of 27 May 2022, Fetch will no longer be offering the Taj Mahal Pack.
Automatic subscription renewals for existing subscribers were ended on 27 May 2022 so customers will no longer be charged for this pack. All affected customers may continue to access included channels and recordings until the content is removed at 11:59PM AET on 30 June 2022.
NDTV 24x7 (Ch 282) is currently included in the below packs. It will be removed on 30 June 2022 and replaced with Times Now (Ch 719).
This change will affect the following channel packs:
- Knowledge Pack
- Ultimate Pack
- Entertainment Plus Pack
Notice of Disconnection of Internet Dial-up services with the service numbers containing prefix 0198
We are discontinuing 0198 Dialup services on 30 June 2022. Customers still using 0198 numbers for Dialup internet access will need to take action to find an alternative broadband service before 30 June 2022.
Dialup use has declined continuously over the past decade. With the decision of a key supplier to retire the service, coupled with the expanded availability of various home internet solutions such as NBN™, we are retiring old Dialup internet services for the small number of customers who still use them.
We advise customers that their current service will stop working if they do not take any action to find an alternative broadband service before 30 June 2022.
Please contact us if you would like to discuss this further.
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Customer Relationship Agreement
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Critical Information Summaries
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Mass Service Disruptions
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General Equipment Warranty
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Hotspot End User Agreement
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