How can we help?
Troubleshooting support
If you’re having connection issues, explore our support hub for troubleshooting help.
Are you an nbn® customer?
If you’re experiencing connection issues as an nbn® customer, you can find out if there’s an nbn® outage in your area.
Check nbn® network status
Report an outage
Experiencing connection issues but can’t see an outage in your area? Report an outage by contacting our team.
Contact us