nbn® Phone Call Rates

If you are using the NBN Phone service on a ‘pay as you go’ basis, calls will be charged at the following rates (as applicable):

Local Calls	15c/call untimed
Standard National Calls	15c/call untimed
Standard Australian Mobile calls	29c/min (per 30 second block)
1300 and 13 Numbers	30c/call untimed
International Calls	From 5c/min View international call rates

You may add a call pack to your plan which may reduce call costs on eligible calls. Call pack charges apply in addition to your monthly plan fee. Calls that are not included in your call pack will be charged on a ‘pay as you go’ basis.

Call Pack	Call Pack Inclusions	Monthly Charge
Basic Call Pack	Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223) Unlimited standard national calls Unlimited national calls to mobiles	$5
Value Call Pack	Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223) Unlimited standard national calls Unlimited national calls to mobiles 100 minutes each month to call any landline or mobile in any destination listed in the Value Call Pack in the Full List – All International Destinations (excluding satellite phones)	$10
Premium Call Pack	Unlimited local calls (excluding 13/1300 numbers and calls to Directory Assistance 1223) Unlimited standard national calls Unlimited national calls to mobiles Unlimited international calls to any landline or mobile to the following 23 destinations (excluding satellite phones): Canada, China, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Africa, South Korea, Sweden, Switzerland, Taiwan, Thailand, UK and USA	$15

Some of our nbn^® Phone services will not work on a third-party modem. In these instances, we will not provide you an nbn^® Phone service if you have not purchased an iiNet modem.

View international call rates

Download the nbn^® Phone Critical Information Summary